Senior SQL Operations Engineer

Infomedia & the role

Infomedia is a leading global provider of SaaS and DaaS solutions to automotive industry. Headquartered in Australia, Infomedia has been at the forefront of vehicle and customer lifecycle system innovation for more than 30 years. We develop online parts selling systems, service quoting and inspection solutions, data analysis, predictive marketing and eCommerce solutions to help our OEM and Dealer customers grow sales and elevate customer experience.

Our data-driven software solutions are used each business day by over 250,000 dealership personnel, to manage the vehicle and customer lifecycle – they are produced in more than 40 languages and at work in 186 countries. Their powerful search functions and intuitive, user-friendly interface helps boost efficiency, profitability and customer retention for OEM Parts and Service Departments.

Job Overview:

We are seeking an experienced Operational DBA to be responsible for the health and wellness of our federated multi-server, multi-datacenter physical MS-SQL environment. OLTP high-availability experience, a background in SQL development and work with synchronized, distributed SQL architectures are required. The ideal candidate will have a proactive mindset, actively monitoring and optimizing SQL operations to prevent potential issues that could affect website performance. Advanced tuning skills and a deep knowledge of the MS-SQL engine will be necessary for success in this role.

Key Responsibilities:

• Proactive 24/7 monitoring and support of highly available SQL environments.
• Enforce standards and review ongoing SQL code and schema development.
• Ongoing analysis of SQL performance – identify and resolve inefficiencies by tuning Stored Procedures and Functions, managing Indexing, tweaking core MS-SQL configuration and other optimizations as needed.
• Coordinate with other teams for capacity and resource planning.
• Implement global security standards and best practices for SQL operations and database management (ex. GDPR, Encryption, PCI-DSS).
• Coordinate and perform regular system audits.
• Identify and implement system improvements based on monitoring data.
• DevOps mindset with a passion for getting to the root cause of issues.

Qualifications:

• Passion for solving unique challenges of geographically distributed federated systems.
• Works well independently.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Willing to be part of a 24/7 on call rotation and Incident Response team.

Why choose us

Put simply, we are a business who are a global leader in our industry on the cusp of a period of growth, innovation and evolution and we have no plans to slow down anytime soon. We develop innovatively crafted, data driven cloud software solutions for some of the best and most well-known automotive brands across the globe. The day-to-day varied work coupled with our relaxed, informal, yet high performing environment are the key things that makes our team happy.

Culture and Benefits

Here at Infomedia we take our team members and our service very seriously. We live by our core values of: Accelerating Performance, Driving Innovation & Service, Navigating Global, Steering Locals and Having Fun in the Fast Lane. We work hard but we play hard too. We offer a robust benefits package including paid parental leave, flexible working arrangements, health benefits, growth and career development and recognition.

About Infomedia

Infomedia offers its Microcat® EPC, Superservice™ Quoting & Inspection software, Infodrive™ Data & Analytics, SimplePart™ ecommerce platform as ‘turn-key’ solutions to our OEM customers and their dealership networks.

• 30 years industry experience
• Established global operations throughout 186 countries in over 40 languages
• Our software is used by over 250,000 automotive industry professionals around the world.

Please note that you must have valid identification to work in the United States to be eligible for this role, and only candidates who meet the above criteria will be contacted.

Infomedia is an equal opportunity employer and welcomes all qualified applicants. Infomedia does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Individual compensation will be commensurate with the candidate’s experience.