"Using Superservice has increased our parts and service sales 34% and our dollars per RO are up over 18%" — Abe Razick & Adli Kakish, Co-Owners, Hyundai of Yuma, AZ Fastest…
Less than 10%... That is the average dealer mechanical parts market share in their PMA (Primary Market Area). That means over 9 out of every 10 vehicles repaired in your…
With customers having so many different options and choices out there in relation to servicing and repairing their vehicle, it’s absolutely imperative that dealerships focus on improving their Service Department…
Social media has changed the way people communicate, how customers behave and act, and how businesses are run. Many businesses may be apprehensive about using social media, but when used…
“With Superservice Triage we’ve managed to lift our conversion rate up and over 55%. This has helped us with an increase in parts and labour sales to an additional $185…
Dealerships are aware of the importance of engaging with the customers and providing great customer service in order to increase Aftersales revenue. While providing free coffee and Wi-Fi might make…
Dealership Overview: Marshall Volvo 450 Repair Orders per month 5 Workshop Technicians plus 1 Apprentice 2 Service Advisors 1 Workshop Controller Goals: Grow the profitability and productivity of the Service…
Our customers at Infomedia are constantly looking out for ways to improve the productivity and efficiency of their dealership. In this week’s blog article, we discuss how dealerships and automakers…
In the motor trade, it’s vital to find effective ways of building great relationships with your customers. Customers who feel valued are more likely to return to your dealership, so…
Next-generation technology, powerful information management features and easy-to-use functionality deliver success for Van Horn Hyundai. Van Horn Hyundai is a mid-America dealership that has been serving the community in and…