Partner Programs
Infomedia’s Partner Programs bring together leading integrations and data partners to help connect your tech ecosystem, streamline aftersales workflows, and deliver smarter, data-driven customer experiences.
PartsTrader
PartsTrader brings together repairers, parts suppliers and insurers on one efficient, intuitive platform. In addition to getting the most competitive prices on parts, repair shops can make more accurate decisions regarding part-type, price, and availability. Suppliers are able to rapidly expand their market presence, gaining access to thousands of new customers across the country.
OEC
OEC, maker of automotive aftersales software solutions including CollisionLink, RepairLink, and OPSTrax, is how everyone in the vehicle parts and repair lifecycle gets their job done more easily. Suppliers, repairers, manufacturers, insurers, and fleets all use OEC’s technology and data services to connect with each other and get vehicles back on the road safely.
Podium
Dealers can manage two-way SMS conversations with customers directly from Superservice Triage. Automated messages triggered by service events keep customers informed, speed up approvals, and reduce time spent on follow-ups.
Bumper
Superservice Triage integrates with the Bumper platform to give customers the option to spread the cost of their maintenance bill over monthly, interest-free payments. It’s a simple way to increase approvals and ease repair cost concerns.
NetPay
Superservice Triage integrates with NetPay to let customers pay securely online for service and maintenance work. This speeds up the checkout process and reduces time spent waiting at the dealership.
WhatsApp
Dealers can connect with customers instantly using two-way WhatsApp messaging from Superservice Triage. Share quotes, get approvals, send updates, and let customers ask questions directly to their service advisor in real time.
Stripe
Stripe is a payment processing provider that allows dealers to offer customers the convenience of paying their invoices online rather than queueing at the dealership. This provider is available for the Superservice Triage and SimplePart platforms.
ShipStation
SimplePart integrates with ShipStation to automate shipping label creation and streamline order fulfillment for dealer parts orders.
authorize.net
authorize.net is fully integrated with SimplePart and is designed to provide customers with an online payment service.
