Aftersales
Instant, accurate repair guidance – powered by AI
Overview
Intellegam Repair Assistant revolutionises repair diagnostics by harnessing the power of generative AI. By scanning fragmented data sources such as user manuals, wiring diagrams, training materials, and technical documents, this proprietary solution delivers accurate answers to any repair question. Supporting multiple languages, it delivers responses and step-by-step guides in the technician’s preferred language. Current customers are reducing training effort by 50% – enhancing productivity and efficiency.
Benefits
Accelerate repairs with multilingual support
Technicians get instant answers to repair questions in their preferred language, improving efficiency and reducing downtime.
Reliable answers, every time
Intellegam Repair Assistant uses a proprietary Gen-AI solution to scan documents and always provides sources for accuracy and credibility.
Simplify training and knowledge access
Reduce training effort by 50% by giving technicians quick, accurate access to vital repair information.
Key features
Unified knowledge management
Consolidate all technical documents into a single knowledge system, regardless of original language, so technicians no longer have to search across multiple sources for accurate information.
Conversational-AI interface
Technicians can interact naturally with a conversational AI interface that understands queries and provides accurate, clear responses for users.
Multilingual support
The AI scans documents in multiple languages and returns answers in the desired language, making it accessible for global operations.
Step-by-step guidance
Provide technicians with detailed, step-by-step instructions, complete with supporting illustrations to enhance clarity and efficiency.
Proprietary Gen AI for accuracy
Built on a proprietary Gen AI solution, Intellegam Repair Assistant ensures accurate, reliable answers with clear sourcing for parts and fitment information.
Instant distribution of instructions by OEMs
New or updated OEM instructions can be uploaded in just a few clicks, in any language—fast-tracking knowledge delivery across the entire network.
How it works
See how Intellegam Repair Assistant can transform your technician training and support.
Request a demo
See how Intellegam Repair Assistant can transform your technician training and support.
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