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Microcat CRM

Parts

Microcat CRM

A powerful wholesale parts CRM

Overview

Microcat CRM bridges the gap between wholesale customers, automotive dealers and OEMs, allowing you to sell more genuine parts and increase productivity by bringing everything you need into one connected solution.

Benefits

Drive growth

Drive growth

Leverage real-time business intelligence to identify and generate new sales opportunties faster.

Increase loyalty

Increase loyalty

Improve customer retention and satisfaction through personalised promotions.

Streamline workflows

Streamline workflows

Transform frontline operations with simplified workflows that drive new efficiencies and better performance.

Key Features

Easy customer record management

Update customer records and track and manage them more efficiently. Easily schedule visits, log visit notes and view visit history.

Key Features

Streamlined workflows

Manage team activity and boost productivity by creating call schedules, set tasks, record call notes, and log issues.

Key Features

Promote campaigns and offers

View and share offers and promotions in real time and publish news, updates, and bulletins.

Key Features

Business intelligence reporting

Identify new sales opportunities, make sense of Dealer Management System data and drive better business decisions.

Key Features

Resource library

Access product information, features and repair methods. In-field reps can upload photos for immediate quoting or problem solving.

Key Features

Customer Stories

  • Jack Demmer Ford

    We’ve noticed 12-15% growth in just the 3 months that we’ve been using Microcat CRM.

    Jack Demmer Ford

  • Ford PartsPlus

    Ford PartsPlus uses greater visibility of business activity within Microcat CRM to drive revenue growth

    Ford PartsPlus

Request a Demo

Request a demo to see how VIN-precise parts data and smart integrations can streamline your workflow and boost efficiency.

Training Resources

Training

Infomedia provides comprehensive training solutions to ensure dealers can maximise the value of our software. Whether you’re looking for quick ho …

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