October 2022
Check out the new features and updates to Superservice Connect that will help dealerships provide a higher level of service to customers:
NEW: Phone Number Validation
For greater accuracy, phone numbers will be validated for all countries and regions, and will automatically format in real-time as users enter each digit.
![](https://www.infomedia.com.au/wp-content/uploads/product-update-connect-october22-Phone-Number-Validation.jpg)
NEW: Additional Repair Information
Whenever a list of repair operations is available to be chosen from, users can now click on the information icon to view more details:
![](https://www.infomedia.com.au/wp-content/uploads/product-update-connect-october22-Addition-Repair-Information-wiper.jpg)
![](https://www.infomedia.com.au/wp-content/uploads/product-update-connect-october22-Addition-Repair-Information.jpg)
NEW: Operation Pricing Warning
To prevent underquoting to customers, any service or repair operation that’s missing pricing, will now be displayed as ‘Not Priced’.
A ‘Warning’ message will also be presented to the customer to indicate that the price hasn’t been finalised.
![](https://www.infomedia.com.au/wp-content/uploads/product-update-connect-october22-Operation-Pricing-Warning.jpg)
UPDATE: Appointment Total
For a better customer experience, the appointment total is now grouped together and displayed within the ‘Service and Repairs’ section of the Appointment Summary.
![](https://www.infomedia.com.au/wp-content/uploads/product-update-connect-october22-Appointment-Total.jpg)
We hope you enjoy the latest updates to Superservice Connect. Need help or have any questions? Feel free to get in touch with our customer support team!